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Terms of Services

Hosting Home Terms of Service

Agreeing to HostingHome Acceptable Use Policy and Terms of Conditions is mandatory for Hosting signing up or using our services. Please make sure you read everything. If you have any questions Contact Us at [email protected]

Account Setup / Email on file

We will setup your account after we have received payment and we or our payment partners) have screened the orders in case of fraud. It is your responsibility to provide us with an email address that is not in the domain you are signing up under. The primary email address on file will be used to contact you if there is ever an abuse. It is your responsibility to ensure the email address on file is current or up to date at all times If you have a domain name registered with Hosting home, it is your responsibility to ensure that the contact information for your domain account and your actual domain names is correct and up-to-date. Hosting home is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email.

Billing

All Payments to Hosting Home are Non-Refundable. However, we may review it on a need-be-basis.

Late Payments

All accounts are billed according to the dates they were first activated on. Accounts that are past due may be disabled on an individual need-be-basis solely at our discretion.

Acceptable Use Policy

All services provided by Hosting home may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation is prohibited. This includes, but is not limited to copyrighted material, the material we judge to be threatening or obscene, or material protected by trade secret and other statutes. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken.

Pornography is prohibited on all Hosting Home servers

This includes sites that include sexually explicit or hardcore images and/or advertising. If you think your site may violate our Terms of Service, please ask us before signing up for an account so that we may determine if we can host your site. Hosting home reserves the right to determine what is and what isn’t acceptable for our servers. If child pedophiliac material is found on the user/customer account, the account will be immediately deleted and the user will be fined.

Backup Policy

Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups.

Examples of unacceptable material on all Shared servers include:

  • Topsites
  • Proxy Scripts/Anonymizers
  • IRC Scripts/Bots
  • Pirated Software/Warez
  • IP Scanners
  • Image Hosting Scripts (similar to Photobucket or Tinypic)
  • Bruteforce Programs/Scripts/Applications
  • AutoSurf/PTC/PTS/PPC sites
  • Mail Bombers/Spam Scripts
  • File Dump/Mirror Scripts (similar to Rapidshare)
  • Commercial Audio Streaming (more than one or two streams)
  • Banner-Ad services (commercial banner ad rotation)
  • High-Yield Interest Programs (HYIP) or Related Sites
  • Escrow/Bank Debentures
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • Prime Banks Programs
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Lottery/Gambling Sites
  • Hacker focused sites/archives/programs
    MUDs/RPGs/PBBGs
  • Sites promoting illegal activities
  • Bank Debentures/Bank Debenture Trading Programs
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Push-button mail scripts
  • Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
  • Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
  • Tell A Friend Scripts
  • Bitcoin Miners
  • Anonymous or Bulk SMS Gateways
    PayDay Loan Sites (including any site related to PayDay loans, PayDay loan affiliate programs, etc)
  • CGI Scripts

Each account comes with its own CGI-bin. You are free to use any CGI scripts you wish, however, we reserve the right to disable any CGI script that effects normal server operation without prior warning.

Backups and Data Loss

At Hosting home, backup service runs once a week, overwrites any of our previous backups made, and only one week of backups are kept. This is the use of the company safety and We are not responsible for files and/or data residing on your account. You agree to take complete responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Hosting home servers.
Hosting Home administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers or other third-party backup service providers. Hosting Home does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly.

Cancellations and Refunds

Hosting Home reserves the right to cancel, suspend or restrict access to the account at any time with or without notice. Our customers may cancel the account at any time via a Support ticket.

Cancellations requested after the initial 15 days for Shared accounts will go into effect on the renewal date for that particular hosting package. Unless specifically requested, the account will remain active until the period expires. If the account is eligible, any request for a refund outside of the initial 15 day period will be given on a prorated basis with any previous extended term discount withheld. Refunds are to be determined once the account has been canceled. Payments older than 30 days may require a refund via PayPal or mailed check due to our merchant account policies and procedures.

Domain Registration Fees are Non-Refundable

All fees are due at the time of registration and are non-refundable, in whole or in part, even if the domain name registration is suspended, canceled or transferred prior to the end of the registration term. Once a domain name is registered, it cannot be altered, including spelling corrections.
No Refund is applicable on the monthly plans purchased.
We provide 30 days money back
We will refund your money ONLY if you have any technical issue with our services.
Resource Usage
The user may not:
Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include CGI scripts, FTP, PHP, HTTP, etc.
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client. You may link to legal torrents off-site but may not host or store them on our shared servers.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
Run cron entries with intervals of less than 15 minutes.
Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately.
When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include(“https://yourdomain.com/include.php”) use include(“include.php”)
To help reduce usage, do not force HTML to handle server-side code (like PHP and shtml).
Only use https protocol when necessary; encrypting and decrypting communications is noticeably more CPU-intensive than unencrypted communications
Prohibited Conduct

HostingHome does not allow the use of unsolicited commercial email (“Spam”) to promote products or services. Any Member engaging in the sending of Spam through HostSoch network or promoting information on websites hosted by Hostinghome will be considered in breach of this Agreement and will be suspended from the Service immediately.

Your use of the Service must be in compliance with the laws of your country at all times.

You are responsible for ensuring that your use of the Service does not consume excessive system or network resources that disrupts the normal use of the Service through, but not limited to, spamming multiple processes, or consuming excessive amounts of memory, CPU or bandwidth capacity.

The following is a non-exclusive list of content and behavior prohibited by the Service:

Content that contains or contains links to nudity, pornography, adult content, materials with sex, or foul language.
Content that condones, promotes, contains, or links to warez, cracks, hacks, their associated utilities, or other piracy-related information, whether for educational purposes or not.
Content that has been promoted through the sending of Spam or mail fraud schemes, or pages that promote or condone the sending of Spam. The sending of bulk email originating from our servers mass distributed to unknown recipients soliciting products or services, or of bulk email NOT originating from our servers mass distributed to unknown recipients soliciting products or services relating to a Hostinghome account will result in immediate account suspension.
Content that is grossly offensive to the community, including blatant expressions of bigotry, prejudice, racism, hatred or excessive profanity, or to post any obscene, filthy, excessively violent, harassing, or otherwise objectable material.
Content or otherwise that exploits children under 18 years of age.
Content that sells or promotes any products or services that are unlawful in the location at which the content is posted or received.
Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property rights of any third party.
Content that promotes mail fraud, multi-level marketing (pyramid) schemes, or other illegal or fraudulent activities.
Content that posts or discloses any personally identifying information or private information about any third parties without their express consent.
Reverse engineering, reverse compiling, or otherwise deriving the underlying source code or structure or sequence of any Hostinghome service, solution, or technology.
Reverse engineering, reverse compiling, or otherwise deriving the underlying source code or structure or sequence of individual passwording of Member Sites (or pages contained therein).
Inodes

The use of more than 250,000 inodes on any shared account may potentially result in a warning first, and if no action is taken the future suspension. Accounts found to be exceeding the 100,000 inode limit will automatically be removed from our backup system to avoid over-usage, however, databases will still be backed up. Every file (a webpage, image file, email, etc) on your account uses up 1 inode.

Backup Limit

Any shared account using more than 20 Gigs of Disk space will be removed from our off-site weekly backup with the exception of Databases continuing to be backed up. All data will continue to be mirrored to a secondary drive which helps protect against data loss in the event of a drive failure.

Bandwidth Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Hostinghome harmless from any and all demands, liabilities, losses, costs, and claims, including reasonable attorney’s fees, asserted against Hostinghome, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Hostinghome against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Hostinghome; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Hostinghome ‘s server.

Arbitration By using any Hostinghome services, you agree to submit to binding arbitration. If any disputes or claims arise against Hostinghome or its subsidiaries, such disputes will be handled by an arbitrator of Hostinghome choice. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator’s award is final and binding on all parties.

Third-Party Providers

All transactions with third party providers are solely between the visitor and the individual provider. HostingHome is not the agent, representative, trustee, or fiduciary of you or the third party provider in any transaction. Some products provided by Hostinghome are provided under license with vendors, and the use of any such third-party products will be governed by the applicable license agreement, if any, with such third party.

All discounts, promotions, and special third party offers may be subject to additional restrictions and limitations by the third-party provider. All transactions with third party providers are subject to the terms and conditions under which the provider agrees with you to provide the goods or services. You should confirm the terms of any purchase and/or use of goods or services with the specific provider with whom you are dealing.

We do not make any warranties regarding, and are not liable for, the quality, availability, or timeliness of goods or services provided by a third-party provider. You undertake all transactions with these providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third-party providers.

Disclaimer

Hosting Home shall not be responsible for any damages your business may suffer. v makes no warranties of any kind, expressed or implied for services we provide. HostingHome disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Hostinghome and its employees.

Disclosure to law enforcement

HostingHome may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes to the TOS

Hosting Home reserves the right to revise its policies at any time without notice.